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Customer Support Agent

24/7 automated support • Handle tickets automatically

Open Tickets
24
+8 today
Resolved Today
42
↑ 15% vs yesterday
Avg Response Time
3m
↓ 2m vs last week
Satisfaction Rate
94%
↑ 2% this month

Ticket Distribution

By Priority

High8 tickets
Medium12 tickets
Low4 tickets

By Channel

Email14 tickets
Chat7 tickets
Slack3 tickets

By Category

Technical10 tickets
Billing8 tickets
General6 tickets

Recent Tickets

High

Cannot login to dashboard

John Doe2 hours ago

Open
Medium

Billing question

Sarah Smith4 hours ago

In Progress
Low

Feature request

Mike Johnson1 day ago

Open